Terms of Service
Snabell LLC · Access to a business and marketing platform, offered as a monthly subscription in three plans (Starter $97 / Growth $297 / Pro $497).
1. Services Provided
Snabell provides access to a cloud-based marketing and CRM platform under the Snabell brand. The specific tools included are defined by the plan you select at checkout — see the Pricing section of our site for the exact inclusions of each plan.
2. Subscription & Billing
Plans are billed monthly in advance via Stripe and renew automatically until cancelled. All prices are listed in USD. Your subscription begins immediately upon successful payment.
3. Onboarding
After your first payment, our team will email you within 24 hours to provision your workspace and help you get set up.
4. Plan Changes
You may upgrade or downgrade your plan at any time by emailing us. Changes take effect at the start of your next billing cycle.
5. Cancellation
You may cancel your subscription at any time by emailing us. Your access remains active until the end of the current billing period, and no further payments will be charged after cancellation.
6. Acceptable Use
You are responsible for the content, campaigns, and communications you send through your workspace, and for complying with applicable marketing and messaging laws (including CAN-SPAM, TCPA, and GDPR where relevant).
7. Intellectual Property
Snabell and its underlying software providers retain ownership of the platform itself. You retain ownership of your own business data, content, and campaigns created within your workspace.
8. Service Availability
We aim for reliable uptime but do not guarantee uninterrupted access, as the platform depends on third-party software infrastructure outside our direct control.
9. Refunds & Disputes
Because your workspace is provisioned immediately upon payment, we do not offer refunds for partial billing periods. Cancelling stops all future charges. If you believe you were billed in error, contact us at support@snabell.com before filing a dispute or chargeback with your bank — we respond to all billing inquiries within 2 business days and will issue a correction if a billing error is confirmed.
10. Limitation of Liability
Snabell's liability is limited to the amount paid for your plan in the preceding billing period.
11. Governing Law
These Terms are governed by the laws of England and Wales.
12. Contact
For any questions about these Terms, contact us at support@snabell.com.